Power Up Your Call Centre
Throw a Lifeline To Your Contact Centre Staff
We Provide Virtual Agents
To Resolve your Residents' Enquiries
To Resolve your Residents' Enquiries
Power Up Your Call Centre
Throw a Lifeline To Your Contact Centre Staff
We Provide Virtual Agents
To Resolve your Residents' Enquiries
To Resolve your Residents' Enquiries
Watch a conversation for a Council about missed bins with a Virtual Agent
Watch one of the leading Public Sector Sales leads from Blue Prism (Naz Juna) interacting with a Virtual Agent!
Note the life like interaction with the Virtual Agent applying both empathy and skill to guide Naz through the desired process.
Note the life like interaction with the Virtual Agent applying both empathy and skill to guide Naz through the desired process.
Watch a conversation for a Council about missed bins with a Virtual Agent
Watch one of the leading Public Sector Sales leads from Blue Prism (Naz Juna) interacting with a Virtual Agent!
Note the life like interaction with the Virtual Agent applying both empathy and skill to guide Naz through the desired process.
Note the life like interaction with the Virtual Agent applying both empathy and skill to guide Naz through the desired process.
Watch A Multi Channel Conversation for a Council about a New Birth Registration with a Virtual Agent
Watch Naz again this time trying to register the birth of a child.
Notice how the Virtual Agent congratulates Naz and then gets the job done in the most efficient way possible.
Also see how the Virtual Agent handles the conversation across 2 seperate channels without losing context.
Notice how the Virtual Agent congratulates Naz and then gets the job done in the most efficient way possible.
Also see how the Virtual Agent handles the conversation across 2 seperate channels without losing context.
Watch A Multi Channel Conversation for a Council about a New Birth Registration with a Virtual Agent
Watch Naz again this time trying to register the birth of a child.
Notice how the Virtual Agent congratulates Naz and then gets the job done in the most efficient way possible.
Also see how the Virtual Agent handles the conversation across 2 seperate channels without losing context.
Notice how the Virtual Agent congratulates Naz and then gets the job done in the most efficient way possible.
Also see how the Virtual Agent handles the conversation across 2 seperate channels without losing context.
As you can see, the true power of the Virtual Agent is realised when information retrieved by a Blue Prism Digital Worker is used both during the conversation and at the end when back office work is scheduled to be performed.
As you can see, the true power of the Virtual Agent is realised when information retrieved by a Blue Prism Digital Worker is used both during the conversation and at the end when back office work is scheduled to be performed.
Power Up your Contact Centre
Transform your caller's experience with a Virtual Agent, supported by Blue Prism Digital Workers.
Power Up your Contact Centre
Transform your caller's experience with a Virtual Agent, supported by Blue Prism Digital Workers.
